One of the Fund’s strategic objectives is to pay enhanced pension benefits to its members upon exit, and on time. Therefore, the Fund endeavours to ensure that all pensioners receive their pension benefits as and when they fall due. In order for the Fund to ensure that the pension benefits are paid to the rightful recipients, it is a requirement that every pensioner completes a Certificate of Existence every year, as proof that he/she is still alive. The Certificate of Existence is sent to all pensioners in July each year and should be completed and returned to MIPF by 30th November of the same year. No postage is required for Certificates of Existence posted to the Fund from within Zimbabwe. The Certificate of Existence can also be sent back to the Fund electronically through Email (email@example.com), or by WhatsApp (00263772 147 606 or 00263 772 220 679). Certificates of Existence are also available on the link below.
If the Certificate is not returned to the Fund by the 30th of November, the pension payment will be suspended on the 1st of January of the following year, until such a time that the completed Certificate of Existence is returned to MIPF.
NB: Pensioners should always ensure that they inform MIPF of all changes in their contact and banking details.
Payment of pension benefits may be suspended for various reasons, namely, failure to return the completed Certificate of Existence to the Fund, or where the Certificate of Existence is incomplete or is completed with incorrect information. Upon receipt of the duly completed Certificate of Existence, the pensioner will be reinstated and continue receiving his/ her pension, as well as back pay for the period that the pension was suspended. A schedule of suspended pensioners is provided in the link below. Anyone with information about their whereabouts or those of their close relatives should contact the Fund’s Public Relations by Email (firstname.lastname@example.org), WhatsApp (00263 772 147 606 or 00263 772 220 679), telephone (0242 793821/5,0292 64629,0292 65132), or visit the MIPF office near you.
An unclaimed benefit arises where a member or beneficiary of a member of the Fund fails to submit a claim to the Fund for processing of their benefit which has fallen due. An example is where a member who has reached the late retirement age of sixty-five (65) years does not submit a pension claim. In this case the benefit will be classified as unclaimed. A schedule of unclaimed benefits is provided in the link below. Anyone with information about their whereabouts or those of their close relatives should contact the Fund’s Public Relations by Email (email@example.com), WhatsApp (00263 772 147 606 or 00263 772 220 679), telephone (0242 793821/5,0292 64629,0292 65132), or visit the MIPF office near you.